Return Policy

Last Updated: March 12, 2026

Please read our return and cancellation policy carefully before availing our services.

Services - Auditing / Training

We take utmost care in providing you the best services. However, in case the training or Auditing have not taken place on scheduled time then it can be scheduled in the future time slot with mutual agreement.

Important: You cannot cancel your order once you have opted for the services. Indian Food Solutions will understand the cancellation of services only if the party has mailed or conveyed the same before 3-4 working days of scheduled Training / Auditing.

Your concerns need to be sent to info@indianfoodsolutions.com

Cancellation by Indian Food Solutions

Indian Food Solutions reserves the right to cancel the contract between us if:

We have insufficient resources to provide you the ordered services
We do not deliver to your area
One or more of the services you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our service providers

If we cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order.

Note: We will not be obliged to offer any additional compensation for the disappointment suffered.

Cancellation / Refund – Consultancy

When appointment is cancelled by us/consultant:

If the appointment / consultation is not confirmed or cancelled by us / consultant due to any reasons, the user has two options:

Reschedule Appointment

Can reschedule the appointment /consultation with the consultant. The request for rescheduling request should be placed within 24 hours of booking the appointment or else no rescheduling will be done.

Claim Refund

Can claim for the refund of the advance payment done.

When appointment is missed or cancelled by user:

Important: If the user misses or cancels the appointment /consultation, he or she is not entitled to any refund.

Refund Process

The refund will be processed directly to the user in the same mode as the payment is made
In case of claiming the refund, the user must have a valid invoice of the transaction to get the refund
The refund request should be sent to us through email at info@indianfoodsolutions.com
No refund can be claimed from us for the amount paid directly to the consultant by the user

Need Help?

If you have any questions about our return policy or need assistance with cancellation/refund, please contact us:

Email: info@indianfoodsolutions.com

Response Time: We typically respond within 24-48 hours during business days